We read every message. Reach out and a real human from the Coco Chinese team will reply, usually within one business day.
For anything at all (support, account questions, subscription issues, privacy and data requests, legal notices, press, or partnerships), write to get@coco-chinese.com.
Before writing, it may help to check the FAQ. Most questions are answered there.
Mailing address
Shinobi LLC1209 Mountain Road Pl NE, Ste H
Albuquerque, NM 87110
United States
Subscription refunds. Billing is handled through Apple and Google, so refund requests must also go through them directly. For iOS: reportaproblem.apple.com. For Android: your Google Play order history. We'll gladly help guide you, just email us.